FAQ: Sourcing PIR Infrared Motion Detector (WL-PIR300) from China — Answers for Rio de Janeiro Impor

Frequently Asked Questions: Sourcing PIR Infrared Motion Detector (WL-PIR300) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Rio de Janeiro, Brazil when evaluating Wanlin as their China factory supply partner for PIR Infrared Motion Detector (WL-PIR300).

Q1: What is the MOQ for the WL-PIR300?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Rio de Janeiro market trial.

Q9: How do you handle warranty claims for products sold in Brazil?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Rio de Janeiro within 48 hours.

Q7: What incoterms do you support for shipment to Rio de Janeiro?
A: EXW, FOB Shanghai/Shenzhen, CIF Rio de Janeiro, DDP Rio de Janeiro. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Q6: What payment terms do you offer for new partners in Brazil?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.

Q8: Is the PIR Infrared Motion Detector compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-PIR300 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.

Q3: What is the lead time for 1,000 pcs of WL-PIR300 shipped to Rio de Janeiro?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.

Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Rio de Janeiro). The sample cost is fully deductible from your first bulk order.

Q10: Can you help with product registration / local certification in Brazil?
A: We provide all required documentation (CE / ETL / VdS) and have experience supporting partners in Brazil through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Brazil.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Rio de Janeiro, Brazil.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-04-20

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com